Communications department organisation
Clarify the mandate, responsibilities and resources so communications contributes more effectively to decisions.
Your situations
New leadership, competing requests, team integration, resource choices or headquarters–subsidiary coordination: identify where the operating model slows decisions.
Our approach
We combine interviews, workload analysis and review of real approval processes. We compare operating models, clarify business interfaces and test decisions against practical scenarios. The model distinguishes headquarters, local teams and external partners.
Deliverables
Mandate and capability assessment
Responsibility and interface map
Operating-model options and decision criteria
Editorial governance, approvals and implementation roadmap
Prepare the first discussion
Bring the organisation chart, plan, resources, approval routes and three difficult requests.
Redesign your communications organisation ↗How the assignment works
- Frame the decision: focused interviews, available evidence, constraints and criteria for success.
- Develop the response: diagnosis, reasoned options, messages and materials reviewed by the designated owners.
- Prepare delivery: a timetable, clear responsibilities, spokesperson preparation and response scenarios.
- Review and adapt: assess activity, unresolved questions, lessons and the next decisions.